Sale Policy

Effective Date: January 6, 2025

At Twinkleynapo, we strive to provide our customers with high-quality footwear at competitive prices. Our Sale Policy ensures that all sales, promotions, and discounts are clear, fair, and transparent. Below are the key details of our policy regarding sales, discounts, and promotions.

1. Sale and Discount Offers

We offer sales and discount promotions from time to time, including seasonal sales, clearance events, and special promotions. These offers may include:

  • Percentage Discounts: For example, 20% off select items or sitewide promotions.
  • Buy One Get One (BOGO): Discounts applied when you purchase two or more items.
  • Clearance Items: Special prices on last season’s styles or discontinued items.

2. Terms and Conditions for Sales and Discounts

  • Discounts are applied at checkout: All promotional codes and discounts will be applied when you enter the code during the checkout process, unless otherwise stated. Discounts cannot be applied retroactively to previous purchases.
  • Limited-time offers: Sales and discounts are only valid during the time frames specified in the promotion. Once the promotion ends, the sale price will no longer be available.
  • Exclusions: Some items may be excluded from sales or promotions. These items will be clearly marked on the product page or in the terms of the sale. Common exclusions may include gift cards, sale items, and select limited edition products.
  • Non-transferable: Discounts are for individual use only and cannot be combined with other offers or promotions unless specifically stated.

3. Clearance and Final Sale Items

  • No Returns on Final Sale Items: Items purchased during clearance or marked as “final sale” are not eligible for returns or exchanges. These items are sold as-is.
  • Price Adjustments: If an item you purchased goes on sale shortly after your purchase, we do not offer price adjustments. However, we recommend keeping an eye on future sales and promotions for more great offers.

4. How to Redeem Promotional Codes

To redeem a promotional code:

  1. Add the items you wish to purchase to your cart.
  2. At checkout, enter your promotional code in the designated box.
  3. The discount will be applied to your order total, and you will see the updated price before completing your purchase.

5. Sales Tax

Sales tax is calculated based on your shipping address and is added to your order during checkout. Sales tax may vary depending on your location and the items you are purchasing.

6. Shipping and Handling

  • Shipping Costs: Sales promotions typically do not include free shipping unless explicitly stated in the terms of the promotion. Standard shipping rates apply unless there is a separate promotion for free shipping.
  • Shipping Delays: During large sales events, we may experience higher-than-usual order volumes. While we strive to ship your order as quickly as possible, there may be slight delays in processing.

7. Special Promotions and Email Offers

  • Email Sign-up Discounts: New customers who sign up for our email newsletter may receive a special discount code for their first order.
  • Seasonal and Holiday Sales: We often run special promotions during peak shopping seasons, such as Black Friday, Cyber Monday, or holiday sales. Make sure to subscribe to our newsletter for updates on upcoming sales and exclusive offers.

8. Customer Service and Support

If you have any questions about a sale, promotion, or product, our customer service team is here to help. Contact us via:

We are committed to making your shopping experience enjoyable and ensuring you get the best deals on our premium footwear.